I have looked for about a month trying to solve this problem. I have paid for the service to be done, but with no human response. I have looked at the documentation for integration.php, and throughout all the avc_settings.xxx files, yet $avconfig[‘username’] and $avconfig[gender] are not found. Thank-you for your help in this matter. Simply put I want to integrate the chat by session. I have the username and gender in the url, yet the chat is not identifiying it.